1. Introduction

At Iris Engineering Consulting Ltd we are committed to safeguarding the privacy of visitors to our website and users of our design engineering services. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of personal data:

• Identity & Contact Data – Full name, company name, job title, phone number, and email address.
• Project-Related Data – Details you provide when making an enquiry or commissioning services.
• Technical Data – IP address, browser type and version, time zone, operating system, and other technical data through cookies and analytics tools.
• Usage Data – Information about how you use our website and services.
• Communication Data – Information provided in correspondence, such as emails or contact forms.

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to enquiries or provide quotations.
• To deliver our design engineering services.
• To manage contracts and maintain business relationships.
• To improve website functionality and user experience.
• To send you updates or marketing communications (if you opt in).
• To comply with legal and regulatory obligations.

4. Lawful Bases for Processing

We rely on the following lawful bases under the UK GDPR to process your personal data:

• Consent – when you have explicitly agreed to us using your data.
• Contractual necessity – when processing is required to fulfil a contract.
• Legal obligation – for compliance with applicable laws.
• Legitimate interests – where it is necessary for our business interests, and your rights do not override those interests.

5. Sharing Your Data

We do not sell your personal data. We may share your information with:

• Service providers such as web hosting companies, IT support, and analytics tools (e.g., Google Analytics).
• Professional advisers, such as accountants or legal consultants.
• Regulatory bodies or law enforcement if required by law.

All third parties are contractually obligated to handle your data securely and in accordance with data protection laws.

6. International Transfers

Where we transfer your personal data outside the UK (e.g., via third-party services), we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).

7. Data Retention

We retain personal data only as long as necessary to fulfil the purposes we collected it for, including legal, tax, and accounting requirements. Typically, we retain client and project-related data for up to 6 years after the conclusion of our services.

8. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data.
• Correct inaccuracies.
• Request erasure (“right to be forgotten”).
• Restrict or object to processing.
• Request data portability.
• Withdraw consent at any time.

Lodge a complaint with the ICO:

https://ico.org.uk | Tel: 0303 123 1113

To exercise your rights, please contact us using the details below.

9. Cookies

Our website uses cookies to enhance user experience and collect anonymous usage data. You can manage or disable cookies via your browser settings. For more detail, please see our Cookie Policy.

10. Data Security

We implement suitable technical and organisational measures to protect your data from loss, misuse, or unauthorised access. These include secure servers, access controls, and data encryption where appropriate.

11. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before submitting any personal data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be clearly communicated on our website. Your continued use of our website and services constitutes acceptance of these changes.

13. Contact Us

If you have any questions about this policy or wish to exercise your rights, please contact:

Iris Engineering Consulting Ltd

joseph.iriseng@gmail.com